Poverty doesn't have to be permanent.

The Salvation Army helps those in need to overcome poverty through a variety of programs.

Social Service Assistance
Many families and individuals facing poverty often must make the painful choice between heating and eating - that is, they must decide whether they'll pay their bills or pay for food. Without sufficient funds, many are forced to go without a warm, nutritious meal in order to keep a roof over their head. This program assists individuals and families with food assistance, hot meals, clothing and furniture vouchers (when applicable).

Our office hours are as follows:

• Monday to Friday 9:00 AM - 12:00 PM, 1:00 PM - 4:00 PM

Our food pantry hours are:

• Tuesdays 10am to 12pm, Wednesdays 2pm to 4pm, Fridays 2pm to 4pm

We no longer offer daily hot meals, instead we are providing meals to families through Neighborhood House.

Utility Assistance - please read the qualifications before applying!

The Salvation Army Utility Assistance Program assists with R.E.A.C.H. (Dominion Energy), LEND A HAND (Rocky Mountain Power), and Project Water ASSIST (Salt Lake Corporation Water).  These programs exist to assist the low-income, elderly, disabled, veterans, and families either catch up on past due bills, avoid shut off, or get utilities set up in a new residence.  Households qualify for each type of assistance only once in a 12-month period.

To qualify for this program, the household must be below 150% of the 2023 Federal Poverty Line for gross monthly income.  See below.

Documentation Needed: 

• Photo ID for all household members over 18.
• Birth Certificates/Medicaid cards, or immunization records for all children under the age of 18.
• Proof of Income: Social Security Award letter (current year), or a bank statement showing the most recent deposit, or paycheck stubs for the last 30 days for all income earners in the household.
• HEAT approval/denial notice (if applying for Rocky Mountain Power help)
• Most recent copies of the utility bill(s) for which you are needing assistance.

150 % of the Federal Poverty Level is outlined below:

monthly limits

The following requirements are specific to each Utility Company:

Dominion Energy (updated Feb. 2024)

• The household must be below 150% of the federal poverty level for gross monthly income AND must include either
  • a household member who is disabled
  • a household member aged 60 or above
  • a household member age 5 or below
• If your household is below 150% of the federal poverty line but does not meet those other criteria, please contact the HEAT program for assistance

Rocky Mountain Power (updated Feb. 2024)

• All applicants must apply to the HEAT program (through Utah Community Action) first . You will be asked to show proof of your acceptance or denial from HEAT. We may still be able to serve clients declined by HEAT, depending on the circumstances.
  • If your account receives a shutoff notice while you are waiting for HEAT's decision, please contact us.
• The amount of your bill we can pay depends on the members of your household. Note - We are no longer able to offer a credit to Rocky Mountain Power bills, we can only pay toward the amount owing 

You can apply to HEAT here, call them at 801 359 2444 to ask questions or schedule appointments, or drop off completed HEAT applications to 850 W  1700 S #4, Salt Lake City, UT 

Salt Lake City Water Corporation: Must have an active shut-off notice and be below 150% of the Poverty 

Priority will be given to those:

• Someone in the household over the age of 60.
• Veterans and Active-Duty Military families.
• Someone in the household receiving SSI/SSDI.

You can fill out the application below at the Apply button to get started. If you have queries you can call 1-801-969-0526 leave a message stating your name, and a number where we will be able to reach you, which bill you are needing help with and how you qualify. 

Seasonal Assistance
During certain times of the year there is assistance available to meet a specific seasonally-based need. Seasonal assistance can consist of help with school supplies for the beginning of the school year, Winter Coat giveaway, a community Thanksgiving and Christmas food boxes, and toys for children in need at Christmas. Please call our general number, 801-988-4204 to ask about these programs.

To review the USDA/TEFAP Nondiscrimination Statement in English or Spanish please click here.